❓ PennaAid

PennaPay is a free invoicing tool built for freelancers and small teams. Send professional invoices and quotes, collect payments, sign contracts, and deliver files — all from one link you send your client.

The free plan covers the core invoice builder with unlimited invoices. Upgrading to Pro unlocks the full PennaSystems suite: bookings, messaging, portfolio, time tracking, inventory, and more.

The free plan gives you the invoice builder, quotes, PDF export, and the ability to accept Stripe payments.

Pro adds PennaDye (AI invoice drafting), PennaSchedule (bookings), PennaConnect (client messaging with file delivery), PennaShare, PennaFolio, PennaWelcome, PennaVentory, PennaClock, and PennaCompose. See the pricing page for details.

PennaAid is PennaSystems' built-in help centre — the page you're reading now. The version on pennapay.com covers the free builder and basic account questions. The PennaSystems version covers every module in the full suite.

PennaSystems is the parent platform that powers PennaPay and the full suite of tools. When you upgrade to Pro, you're signing up for PennaSystems — a single workspace for invoicing, scheduling, client communication, portfolio, file delivery, and more.

Learn more at pennasystems.com.

Yes. The free invoice builder works without signing up — fill in your details, download the PDF. No account needed.

If you want to send invoices directly to clients, track payment status, and get paid online via Stripe, you'll need a free PennaPay account.

A Quote is sent before work begins. It shows proposed price and scope but is not yet a payment request. The client can accept it from their portal link.

When accepted, the quote automatically becomes an Invoice (status changes to "sent") and the client can pay it.

Open the invoice, click the status dropdown, and change it to "Paid". You can also record a payment date. Useful when the client pays by bank transfer outside of Stripe.

Yes. Each invoice has its own currency field. PennaPay supports all major currencies including DKK, EUR, GBP, USD, and more. Your dashboard groups totals by currency to avoid misleading combined figures.

Reverse charge applies when selling B2B services to clients in other EU countries. Instead of you charging VAT, the client self-reports it in their own country.

Select "Reverse charge" in the Tax field when creating the invoice. The invoice will show "Reverse charge" on the tax line with no amount — the legally correct notation. Consult your accountant or Skat.dk if unsure.

PennaDye is the AI-powered draft helper inside the invoice editor. Press the ✦ button in the bottom-right corner to open a side panel, describe what you're invoicing for, and PennaDye suggests fills for client, line items, due date, and notes.

Open an invoice for editing and press the ✦ PennaDye button in the bottom-right corner. Type a description of what you're invoicing for (e.g., "Logo design + 2 revisions for Acme Coffee, $850 fixed price"). Select which fields to fill, click Apply suggestions, then review and edit before sending.

Yes. PennaDye is a Pro feature. Free users see the ✦ button but clicking it opens an upgrade prompt instead of the AI overlay.

In most countries (including Denmark and the EU), electronic signatures are legally recognised under the eIDAS Regulation for standard contracts.

PennaPay records the signer's full name, email address, timestamp (UTC), and IP address — a simple electronic signature (SES) under eIDAS. For high-value contracts, consult a lawyer about whether a qualified e-signature (QES) is needed.

No. Once sent, a contract becomes read-only to preserve its integrity. If you need changes, void the current contract and create a new one.

Go to Settings → Billing and click "Manage subscription". This opens the Stripe customer portal where you can cancel, change plan, or update payment details. Cancellation takes effect at the end of your current billing period.

Your data stays accessible for the rest of your paid period, then your account is downgraded — invoices and contacts remain visible but Pro features are restricted.

You can export all your data any time from Settings → Data export (GDPR Art. 20). If you delete your account, data is scheduled for permanent deletion after 30 days (GDPR Art. 17) with a restoration window.

Go to Settings → Security and click "Set up 2FA". Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password, etc.), enter the 6-digit code to confirm, and 2FA is enabled.

Data is stored on Railway (PostgreSQL database, EU region) and Cloudflare R2 (file storage, EU). Emails are sent via Resend. All three have GDPR-compliant Data Processing Agreements.

PennaPay sends a notification when you log in from a new IP address — a security feature. If it was you, no action needed. If not, change your password immediately from Settings → Change password and enable 2FA.

You can export your data at any time from Settings → Data export. For deletion requests (Art. 17) or other GDPR enquiries, contact us at the address in our Privacy Policy.